There are a few cases where AdvaCare will produce products to the Customer free of charge:
1. In both cases the product has to be added in the SO as usual with the quantity.
2. Salesperson has to inform Accounting Dept. of the product being provided free of charge in the SO chatter:
3. Salesperson is to generate the Invoice for the payment based on the Customer’s payment terms (Refer to “Generating Accounting Invoices’ SOP).
4. Accounting Department creates the credit note for the quantity of the product that will be produced free of charge and allocates the credit note accordingly. Salesperson will receive a notification in the inbox that the credit note has been assigned to the Salesperson.
Note: Salesperson does not have access to view the invoice. But it will show in the final payment invoice. Click on the and click on ‘VIEW’. The credit note will appear.
5. Once the production of the order is finished and the final produced quantity is confirmed, Salesperson has to send a task to Accounting Dept. to remind of existence of the credit note and allocate to the final payment as a paid amount accordingly.
and click on ‘VIEW’. The credit note will appear.
