Some countries can import products directly without any registrations with their Country MOH. Generally, there are a few scenarios that allow No Registration imports such as the following:
To get some general information on each product requirement in each Country, BD Salesperson can refer to the Countries database in the system to crosscheck information provided by the Prospect: Countries
Once a Prospect has confirmed that no registration will be required for the product range that they intend to import, BD Salesperson can further clarify the following points:
Depending on the purpose of import of the goods, there may be additional requirements to the import that are not discussed in the prerequisites/verification process. Other than imports for direct distributions by the Customer, additional requirements such as stringent lead time, special payment/delivery terms, special approval, etc. may be applicable. In that case, make sure to get all necessary details.
Although Customers may confirm the MOQ acceptance in the prerequisite stage, they may receive quotations and insist on starting with a “trial order” quantity which is much smaller than MOQ. It is recommended to confirm exactly with the Customer the quantity to be quoted for the first order.
Other than the standard shipping documents such as BL, Packing List and Invoice, there may be more documents required by the Clients for payment, shipping or import processing. The documents may include:
These requirements have to be clarified ahead of time to ensure that they can be provided. For any document authentication, BD Salesperson must confirm with the Prospect if applicable cost is acceptable. The following References may be useful in this process:
Salesperson must clarify to the Customer that products will be manufactured in China/India by AdvaCare Indian/Chinese Joint Venture Partner facilities. All the documents (if any required) will be coming from the Joint Venture Partner facility name. Many Customers believe that AdvaCare is the manufacturer of all the products and all the documents will be provided from AdvaCare name. Salesperson should inform the Customer that AdvaCare works with different Joint Venture Partner facilities and documents will be provided from the name of Indian/Chinese Joint Venture Partner facility, not AdvaCare. It is important to clarify this so that there is no confusion in Customer's mind about the document's origin.
Salesperson needs to confirm with the Customer if they have enough funds to pay for the order immediately after the prices and quantities are confirmed and can proceed with the order. In other words, Salesperson should make sure with the Customer that they are financially ready to start the order. If Customer plans to start the order later, then Salesperson needs to inform them that prices might change.
Oftentimes a Prospect does not mention that samples will be required ahead of time until prices have been confirmed. While it is possible that samples can be provided to new Leads, it presents a problem in that samples may not be available at the time of request, or additional costs for sample purchase/shipping may be required. Additionally, request of sample often prolongs lead closing time. If Prospects insist on receiving samples, clarify that the costs related to sample preparation will be required from their side.
Packaging artwork of the products to be quoted by default will be AdvaCare standard packaging. If Customer requires their own brand or name to be on the packaging, get a clear quantity commitment of the order and decide whether it is worth pursuing. Other packaging requirements may also be clarified depending on the Customer’s country requirements such as:
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