When preparing for a Sales Quotation, Customer may inquire for the details of product CBM and the estimated shipping costs. Follow these steps to check the CBM and Shipping Costs, as well as how this information may be used to push the Customer to adding more products/quantities:
CHECKING CBM
1. Open the RFQ Project and send a task to the Purchasing Dept. to provide the CBM sheet of the products in the SO.
2. Purchasing Dept. will send a task when CBM details are compiled with the location of the excel sheet.
3. BD Dept. can look at the CBM table and if required, adjust accordingly to create a product quantity list that works for the Customer.
Note: Do NOT save the “suggested” CBM table. If required, save the file separately in order not to lose the initial calculations received from Purchasing Dept.
4. When looking at the CBM information, BD Salesperson can consider quantities that fit rightly within a full container(s) by editing the QUANTITY field in the excel. The standard container occupancy is as follows:
• 20GP container: 27CBM
• 40GP container: 58CBM
• 40HC container: 65CBM
• 40RH container: 55CBM
RH (Reefer) Containers are used for products that require temperature control during shipping time.
5. For order volume that does not fulfill at least a 20GP container, BD Salesperson can check with the Customer if the preferred shipping method is by LCL (combined shipments with other shippers within 1 container) or AIR.
Note: While SEA shipment is most commonly used, some countries have no access to sea shipments and can only accept shipments via AIR or LAND (truck/train). Confirm this information with the Customer.
CHECKING AND PROVIDING SHIPPING COST FOR THE CUSTOMER
1. Open the RFQ Project and send a task to the Logistics Dept. to provide an estimated shipping cost. Provide these details in the task:
• Shipping method: SEA, AIR, LAND (truck/train)
• Container type: 20GP, 40GP/40HC, 20RH or 40RH (only applicable for FCL sea shipment)
• Goods occupancy: CBM + Gross weight of goods (for LCL, AIR or LAND shipments)
• Destination Port + Country
2. Logistics Dept. will provide the estimated cost of shipment, usually with the validity period.
3. When sharing the shipping cost to the Customer, BD Salesperson must add about 10-15% upcharge to the quoted cost as these costs can fluctuate easily. Additionally, always mention in the email that these costs are ESTIMATED and may no longer be valid by the time of shipment after order production.
4. Some Customers may request that the shipping cost be included in the Sales Order. This is not preferred. Confirm with BD Dept. Manager before adding to the SO and confirming the order.