This step is required only for registrations in which the Manufacturing Agreement has included the terms of refundable amount of the registration deposit, for the Customer in the orders following registration completion. Follow these steps to record registration deposit refunds in the system:
1. Open the registration SO.
2. Click “EDIT”.
3. Click on a product in the registration.
4. On the product Order Lines box, click on the “Issues” tab.
5. Click “New Issue”.
6. Type in the information about the deposit, the suggested format is as follows:
Client SOXXX deposit refund: 1st order: $___ in the final payment 2nd order: $___ in the final payment Vendor SOXXX deposit refund: 1st order: $___ in the final payment
Note: Some deposits/refunds are not product specific but dividing the amount for each product under the MA will make recording easier and also ensure that the Customer is fulfilling MA terms to order all products in the product list
7. Click “SAVE”.
8. Repeat for other products as required from step 3-7.
