Printers Set-up | Support Advacarepharma

This SOP will train the IT Administrator to install the 3 printers we have in AdvaCare:

• Samsung M267x 287x Series Printer.

• Canon MF633C635C UFR II V4 Printer.

• ZZ1 3D Printer.

1. Samsung M267x 287x Series Printer Installation

1. To install the Samsung printer the IT Manager will need to call the Printer Support person. To do so, create a task and assign it to the purchasing staff. In this task it should be mentioned that the Purchasing personnel needs to call the Printer Support person to install a printer on the network.

2. When the Printer Support person arrives, the IT Manager must inform him which IP address is available for this printer.

3. To collect an available IP address, login to the admin panel of Router Netgear R7800 (refer to the "Router Set-up" SOP to learn more about existing Routers devices).

4. Click on the "Attached devices" option located in the left main menu.

6. An available IP address should be identified and provided to Printer Support person.

7. After the Printer Support person has made the necessary settings, print tests should be performed.

Printer Support contact

In the following link the IT Manager will find the Printer Support contact.

More information

The printer manual and further information can be found in the “Samsung M267x 287x Series” folder.

2. Canon MF633C635C UFR II V4 Printer Installation

To install the Canon printer, follow the same process to install the Samsung printer, choosing a different IP address.

Printer Support contact

In the following link the IT Manager will find the Printer Support contact.

More information

The printer manual and further information can be found in the “Canon MF633C635C UFR II V4” folder.

3. ZZ1 3D Printer Installation

To install the ZZ1 3D printer, follow the steps below:

Step 1:

Note: The process described in the following paragraphs can be seen in "Video 1".

1. First of all, after receiving the machine, the IT Manager needs to check the appearance of the machine whether there is any bump, especially the part of the car, whether there is serious deformation and so on.

2. If there is found to be serious deformation, please contact our technician (Purchasing personnel may contact him).

3. Check whether there is a metal clamp on the self-test to fix the self-test. If there is, please remove it.

4. The IT Administrator will need to find the power cord and plug it into the back of the printer and the other end into the power outlet.

5. On the front of the printer, the IT Manager will see a red button, this is the master switch, press it to charge the printer to go. Rotate it a little to the right to give the printer to power on. The IT Manager can see the display here is on, showing that it's initializing.

6. After the initialization is complete, the IT administrator needs to check if the mechanical parts of the machine can move properly. First press the left and right buttons to check if it can move properly.

7. Check the front and back of the platform.

8. The IT Manager goes to check the body of the platform. Lowering.

9. Press the reset button and if everything is okay, the IT Manager can just proceed to the next step.

10. Unpack the network cable and plug it into the back of the printer and the other end of the cable into the computer.

The above information can be seen in the video below:

Video 1

Step 2:

Note: The process described in the following paragraphs can be seen in "Video 2".

1. The IT Manager will find the “V5.7-ENG.exe” installation package in the “Software & Drivers” folder. Right-click and choose the option to open as administrator.

2. After the installation, the IT Manager will see two applications: RIPrint and PrintExp apps.

3. Whenever the IT Administrator is going to open either of these two applications, he/she must do so by opening them as administrator. Now, open each of the applications as administrator.

4. Make sure that the printer is on and that the printer is connected to the computer with the network cable.

5. Now, focus on the “PrintExp”. The IT Manager will see a lock chain icon on the left side over here that is now blinking, proving that the printer is still not currently recognized by the computer.

6. So the IT Manager needs to change IP address for the computer and get the printer connected to the computer.

7. Go to the desktop, click on Start in the lower left corner.

8. Find the Control Panel.

9. Find Network and internet.

10. Left click on Network and Sharing Center.

11. Change adapter settings.

12. Right click on properties.

13. Enter the following data:

14. After filling out this, click OK.

15. Go back to that software and see if the chain is showing a green light. If it is showing a green light, the printer is now properly connected to the computer.

16. Now, open “Riprint” application

17. Left click on “Riprint” in the upper left corner,

18. Left click on printer management.

19. Left click on the custom printer,

20. Open the file “20200701七期驱动.dpf” located in “ Software & Drivers ” folder and install it. A printer will be displayed, proving that this installation is complete.

The above information can be seen in the video below:

Video 2

Step 3:

Note 1: The process described in the following paragraphs can be seen in "Video 3".

Note 2: In the video it is shown that water must be added to the printer, however our printer model is newer and it is not necessary for the IT Administrator to add water to it.

1. Find the blue USB named “dongle” and plug it into the usb port of the computer.

2. Run as administrator and open both applications (RIPrint and PrintExp).

3. In the PrintExp application, left click on the square icon and yank out a picture with the mouse.

4. Left click on print. If all went well, the printer simulated printing, without actually printing.

5. Now the IT manager needs to ink the printer. The IT Manager will see the cap of the ink bottle labeled as white, black, red, yellow and blue.

6. The IT Manager can add the ink bottle to the printer bottle according to the corresponding color, and the white ink added to the white bottle cap, and the black added to the black label with the black will be and so on. Remember not to add the ink too full.

7. After adding the ink, a little ink should be extracted from the ink capsule as shown in the video.

8. Now we go back to the computer and maximize the “PrintExp” app. After opening the software, find the cleaning button.

9. Select double head all.

10. Left click on the cleaning wall.

11. Okay, now the IT Manager will see in the lower right hand corner it says cleaning in progress. During the cleaning process, we have to observe this waste ink bottle behind the printer and check if there is any waste ink flowing into this waste item. If so, please continue. If not please follow this step above and continue to click on the cleaning wall.

12. Prepare a sheet of paper. Place the paper on the bottom right corner of the platform. After placing it, push the front and back buttons to advance the platform. Push the platform to the middle position.

13. Press the left and right buttons to move the self carriage to the top of the paper. What the IT Manager needs to do now is to adjust the printing distance. Press the up and down buttons to adjust the distance between the printhead and the printed object. The optimal printer rate is 2 to 3 millimeters.

14. After adjustment, press the lock button to return to start point and press the logo button to print nozzle detection. Nozzle detection as shown in the video proves that the touch effect is good, the IT Manager can carry out object printing.

15. Maximize “RIPrint” application, click import and find the color block image in the “Test pictures” folder and click OK.

16. Click on print.

The above information can be seen in the video below:

Video 3

Note:
- It is recommended to print images in TIFF format.
- When installing the application, the language of the installer and the language of the computer must be the same. Otherwise the application will be displayed with random characters and the graphical interface will not be readable.
- It is not possible to print files where the file name contains Chinese characters.
- Usually, the 2 applications (RIPrint and PrintExp) should be open at the same time.

Printer Support contact

In the following link the IT Manager will find the Printer Support contact.

More information

The printer manual and further information can be found in the “ZZ1” folder.