This SOP will explain the following points:
Any and all files in progress being worked on should ONLY be saved in the "Shared Drives" file server in the appropriate location. This is not only a company policy but also serves to save valuable data in case your computer malfunctions.
To access Shared Drives, please go to Z:\Shared drives
In the case of an emergency, IT will help to install the software package but employees are responsible to download Anydesk. You can download the Anydesk from https://anydesk.com/en/downloads
Make sure that you select the correct OS and click on the Download Now button.