In the Odoo system, when it’s being used more users licenses than the allowed in the ERP Subscription, it’s usually displayed a notification in the home page of the system (see below):
To be able to remove this notification, a request to the Accounting Department to pay any remaining users license invoice (covered in a different SOP document) must have been processed.
This current SOP will guide an IT Team member to update (remove) the Odoo subscription message when adding one or more users that are not within the paid subscription.
The steps to follow:
Step 1: Go to Settings.
Step 2: Go to General Settings → Activate the Developer Mode.
After developer mode is activated the page is refreshed (redirected to the home) and a bug icon is displayed next to the scheduled action shortcut.
Step 3: Go to Settings.
Step 4: Go to Technical → Scheduled Actions.
Step 5: Click the Bug icon → Edit Action.
Step 6: Delete the text in the Domain Value Field except the “[]”.
Leave the “[]” on the Domain Value field.
Step 7: Once you click save, you will be re-directed to this page.
Step 8: Click Refresh (Reload) and then Look for the following Action:
1,000 – Publisher: Update Notification.
PS: be aware of 1,000 – Mail: Notify Channel Moderators → it is not this one!
Step 9: Go to the Action (1,000 – Publisher: Update Notification) then click Run Manually.
